FAQs

ORDERING

Step 1: Click on the Category of your choice.
Step 2: Click on SHOP NOW.
Step 3: Click on ADD TO CART.
Step 4: Click on CHECKOUT where you must complete the details of your order
and place your order successfully.
If you have any further questions, you can call our helpdesk at 

Care@maate.in or Call us at – 18001020605

Yes. You can do this by filling in your address as the 'Billing address' and the address you wish to ship it to as the 'Shipping address'.

For all Pre-paid & COD orders, once you place your order, your confirmation status will be automatically updated on your Account section. And a confirmation email will be sent to your registered email address

Yes, you can leave items in your cart, however the price and availability of these products will be reflected on a real time basis. Hence, there is a possibility that the product may go out of stock or the offer on the product may expire from the time you added it to your cart.

No you can either shop as a Guest or Register an account .An account on our website will make your shopping experience swift and simple. You can enjoy rating and reviewing our products as per your experience, you can also check your previous orders that are pending and also be able to cancel and refund if you may want so.

All you need to do is provide us with your name, email address, mobile number and a password of your choice.

Signing up for an account will give you benefits and give you a superior experience while shopping on Maate. Your account allows you to:
1. Track all past and present orders at any time in one place.
2. Notifications as soon as your favourite products are back in stock.

3. Rate and review products.
4. Never fill in your address and payment details more than once.